We believe that helping you is what we do best. We achieve this goal by operating as a team with each employee playing an important role. We are a statewide "Equal Opportunity Employer" offering positions such as: clerical support, policy processing, administrative, management, computer information systems, claims, finance and underwriting.

Intermediate Help Desk Analyst

Farm Bureau Insurance offers insurance for Auto – Home – Life… In times of chaos and loss our insureds depend on us to save the day. We achieve this goal by operating as a team with each employee playing an important role and “Making A Difference”!

Farm Bureau Insurance® can help you achieve your life goals.  The Help Desk team is looking for a great new member.  We are currently interviewing for a Intermediate Help Desk Analyst responsible for logging, documenting, and resolving technical questions and problems.

What you’ll need to have:

  • Associate’s Degree or equivalent combination of education, training and experience
  • 2 years’ Help Desk experience

What you’ll do:

  • Log, document, resolve or refer technical questions and problems
  • Coordinate with other IT personnel to resolve problems requiring escalation to the next level support
  • Update end users on status of problem resolution
  • Assist in installation and setup of software, hardware and peripherals in order to support end users
  • Night call and overtime work may be required

What we have for you:

Health Wellness – Medical, Dental, Vision
Life Wellness – Base Life, Supplemental Life & AD&D Insurance
Financial Wellness – Employer Defined Benefit Pension & Defined Contribution 401(k) with match
Work/Life Wellness – PTO & Company Holidays / Annual RTD Eco Pass / EAP
Professional Wellness – Employer Funded Insurance Education / College Tuition Reimbursement


Please send an updated resume and salary requirements to:
Fax: 303-749-7719

SFBCIC & CFBIC are dedicated to the principles of equal employment opportunity in any term, condition or privilege of employment.  The Company does not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability or any other status protected by state or local law.