Claims Representative I
Description
Starting Salary Range:
- $59,000 – $76,900
Essential Functions:
- Investigate, validate, evaluate, negotiate, and settle all claims as assigned.
- Submit reserve recommendations on assigned claims.
- Communicate with the public regarding procedures, problems, and coverages.
- Negotiate fair settlement with individual claimants or Attorneys.
- Maintain claim files and follow departmental reporting procedures.
- Report risk reviews to the Underwriting department.
- Participate in training and continuing education courses as requested or required.
- Prepare estimates on auto and property losses.
Additional Responsibilities:
- Must possess and maintain a valid Driver’s License and acceptable driving record.
- Other duties and responsibilities as assigned.
- Regular and predictable attendance is required.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
- Bachelor’s Degree required
Skills and Ability:
- Strong verbal communication and listening skills
- Effective negotiation skills
- Effective conflict management skills
- Ability to simultaneously handle multiple priorities
- Possesses strong product knowledge
- Ability to influence internal and/or external constituents
- Possesses strong technical aptitude
- Ability to work with mathematical operations related to daily tasks
Work Experience:
- 6 months minimum relatable experience
Qualifications
Behaviors
Preferred:
- Detail Oriented – Capable of carrying out a given task with all details necessary to get the task done well
- Team Player – Works well as a member of a group
- Dedicated – Devoted to a task or purpose with loyalty or integrity
Motivations
Required:
- Goal Completion – Inspired to perform well by the completion of tasks
Education
Required:
- Bachelors or better
SFBCIC & CFBIC are dedicated to the principles of equal employment opportunity in any term, condition or privilege of employment. The Company does not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability or any other status protected by state or local law.